International Removal Reviews – What People Say...
I have received excellent attention during the whole process of the move. When the container arrived in Buenos Aires, there were problems with the shipping documentation, which has caused delays in the delivery, but they have resolved the issue expeditiously and efficiently.
Italo - Nov 06, 2017
The booking and removal from 43 Kirkstone Avenue was carried out in a very punctual and professional manner. The documentation relating to the move was 100% which made the border security clearance in Saint John, New Brunswick, most straight forward.
The goods arrived in mint condition.
The only downside to the operation was a long delay in Mississauga, Ontario, when we really did not know what was happening even though the personnel involved were trying to be helpful.
The group in Fredericton, Mackies, who were responsible for the final leg and who accompanied us through Border Security here in Saint John, were extremely helpful. THANKS AGAIN RICHARD AND SOPHIE.
Joyce - Nov 01, 2017
Great service, great communication, very careful handling of our antique furniture.
Helene - Oct 30, 2017
The concept of moving and relocating was rather daunting, however Nick managed expectations that well with timings, explanations and cover there was absolutely no uncertainty or anxiety. It was actually a rather pleasant experience. I would definitely use again and recommend to others.
Michael - Oct 26, 2017
All went very well, the international removals organiser was always helpful. I would recommend Pearson without hesitation.
Morena - Oct 24, 2017
Moved 30 cubic meters of personals goods from Denmark to the UK. Pearson Home Moving provided an excellent service. Friendly relocation manager who kindly answered all my many questions. Competitive rate including packing, though we didn't use it. Punctuality upon arrival and delivery. Nothing broken or missing.
Tasja - Oct 23, 2017
Overall I was quite happy with the service. I wish I was given more communication about the removal date and time. It was only on my inquiry that I learned of the date of the pickup. No one had contacted me. The day of the pickup, I also received no information about time prior to arrival. I got a call when the removal team was there. As I had to pickup locations, this was quite nerve racking because I did not know which location they were coming to first or at approximately what time.
Theresa - Oct 21, 2017
Great job all round - we ended up in some trouble because our previous movers hadn't showed up the day before our move. Rearranging through Pearson turned out cheaper, and (critically for us) all the parking and planning was taken care of for us while we were already abroad - sorting that would have been a real pain for us to have to do. We were also keen to get our belongings over as soon as possible; within a few weeks everything is moved over.
We came to Pearson through a lead-gen website (I forget which one). We selected Pearson on being a good match for our requirements (the full works; planning, managing, packing, transport, etc) and the good communication in following up with us - most companies sent a quote which was clearly not even based on having read our requirements, and never even called to follow up. The quote we got from Pearson was complete, showed an understanding of our needs and was diligently followed up on.
The movers themselves did an amazing job - they arrived on time at both addresses, worked very quickly and were friendly and professional. They also managed to lift a bunch of stuff I could never hope to pick up.
We hit a snag when our belongings arrived at the destination - our sofa didn't fit through the door to the property, the movers did everything they could to get it into the flat, but we had to give up. Fortunately, Andrew Wigley (taking over from Sandra, who was on leave) was very helpful and let us keep the sofa in storage for the time being while we find another solution. I don't know what we would have done with it otherwise!
I didn't foresee any issues parking at the destination address, but I'm glad someone checked, because it turned out we needed a shuttle to get the stuff to our flat. Again; well managed, done at a fair rate and all very seamlessly executed.
All-in-all, could have turned out to be an absolute nightmare for us, but through a very solid all-round service. We couldn't be happier with the result.
Mark - Oct 17, 2017
Great service. Everyone was nice and Rachel was very helpful. Thank you!
Maki - Oct 16, 2017
I moved from France to the UK on Saturday 30th September. The removals men Chris and Mike were absolutely brilliant. They worked so hard, were polite and helpful. I would certainly recommend them to anyone.
Ann - Oct 10, 2017
I used Pearson to move from the UK to Germany and it went really smoothly. The items were collected and delivered on time and the removal personnel was super friendly. I am very happy with the service.
Anja - Oct 06, 2017
Everything went smoothly. Very helpful and efficient members of staff got the job done.
Nader - Oct 05, 2017
The two Daves were excellent. Everything was well packed carefully and quickly. Both men worked quickly and all valuables accounted for. In France the lorry arrived on time and they went to great lengths to get the lorry as close to the house as possible .to make the unloading as easy as possible..Both men unloaded the lorry with speed and care despite temperatures of 37degrees C. We were very pleased with the move overall. Overall excellent job by both men.
Bertie - Aug 02, 2017
Nene made everything so easy. She was always available and very quick to respond to any questions I had. I can't imagine having an easier moving experience! If I ever have to move again, without hesitation, I will call Pearson and request Nene.
Taniea - Jul 26, 2017
Absolutely outstanding, world class service. Richard, Sophie and the team made my move so seamless it was amazing. Thank you thank you thank you from the bottom of my heart!
Candice - Jul 25, 2017
Very pleased with the overall service. Sandra was extremely helpful, as were the removal men. Will definitely be using Pearsons again.
Nadja - Jul 17, 2017
Great service all together! Rachel Jones was our move manager and compelled us to use persons moving from the beginning. We were complimented with constant customer service and reassurance that the move would run smoothly. For a reasonable cost, we managed to move from Germany to Ireland without any complications or any extra costs. In the beginning, we were a bit hesitant to go forward as some reviews pointed out that their furniture went missing or came back damaged. However, taking into consideration that these things may sometimes happen, we had absolutely no trouble and our furniture came back without one scratch. Even the movers in both destinations gave excellent customer care and were gentile with the furniture. I defiantly recommend using persons home moving and i would use it again.
Pauline - Jul 17, 2017
I am really happy with the service I have received. The UK part much better than the Italian. I received something like 20 emails before they got my instructions clear. Nevertheless, I have been super satisfied with the UK company, and the driver was really friendly, and polite.
Elena - Jul 13, 2017
Everything went very smoothly, nothing was damaged.
James - Jul 12, 2017
We are absolutely delighted with the move. Pearsons communicated brilliantly with us. Smooth, uncomplicated and easy move. Their service was impeccable and extremely good value. We could by have asked for a better service for our international move. We have two small children and having a straightforward move made things so much easier. Our manager communicated quickly with us and his immediate response to our emails was second to none.
We are very impressed. Our removal men were courteous, helpful and hard working and took great care with our belongings. They were a truly excellent removals team. Absolutely delighted and we would definitely use Pearsons again.
Tim and Sophie - Jul 03, 2017
Excellent service, and highly recommended. My shipment manager, Raj, was able to assuage my concerns over shipping my household goods (my first time) from the start, and explained the process simply and clearly. All questions were met with helpful and speedy responses. The only one minor snafu was that my email address was somehow transcribed incorrectly at one point, leading to a delay in contacting me, even though my goods had arrived at their destination port and were ready for me to clear them through customs. Eventually though this was all worked out and everything was delivered as expected. Much recommended.
Mathew - Jun 28, 2017
Very happy with service. Pearson were flexible, attentive and helpful. The lads who did the removal were friendly, swift and careful. Would recommend.
Peter - Jun 02, 2017
We have had a good experience with Pearson and Nene Diallo-Noonan. Good service, availability and helpful. The best part of the move was the removal crew, though - they were utterly professional and went above and beyond and were very friendly. Kudos to them!
Helle - Jun 28, 2017
Excellent service from the day we received the quote to the delivery to Spain. The team in the UK was very professional and took great care of our items. Sometimes removal companies use blankets to wrap around furnitures, this time all our furnitures were wrapped in protective bubble paper. The price was competitive as the company aligned itself with another quote I had received. All and all a great service and I would definitely consider using their services again.
Jenny - Jun 02, 2017
Overall good experiance
Felix - May 28, 2017
From the beginning Mr. Powell was professional, extremely helpful, went out of his way to accommodate me and the date I needed for the removal. Polite, efficient, an absolutely excellent gentleman, you are very lucky to have him on your team.
Also both teams of removers, in Spain and Ireland, were efficient, polite and extremely hardworking. I would highly recommend your company to anyone. Best of luck with your future business, you deserve it.
Sharon - May 24, 2017
A totally excellent experience from planning, to the move out to the move in. The moving crew were the best we have ever experienced in 8 moves around Europe, pleasant, helpful, hardworking, efficient and professional.
Jim - May 23, 2017
The service was excellent from start to finish. Richard was very helpful and accommodating regarding the constraints I had. Communication was very good overall. My belongings are in very good condition.
The only minor thing was on the day of delivery, the moving team was 45 minutes late but did not call to notify me. Thankfully, the person from Pearson I got on the phone could reach them quickly and reassure me. I would definitely recommend your services.
Alexandre - May 23, 2017
Perfect from start to finish. Nick was very helpful and responded to my emails and queries fast. The removal guys were even better. Came to the house the night before to look at parking and make final arrangements. Superfast on the day of moving and very helpful (even fixed a broken chair for us).
In Edinburgh two different guys were equally as helpful. My wife felt they did a great job and placed everything where needed. Nothing broken or damaged so very happy.
Rob - May 18, 2017
The two guys doing the move were excellent. They had a great attitude and nothing ws too much trouble. I was kept informed throughout the build up to the move. I would use them again in the future.
Kevin - May 17, 2017
The move was well managed. The movers on both collection and delivery day were friendly and efficient. No issues were noted. Overall, happy with the move.
Daniel - May 17, 2017
For a very competitive price we've found the service to still be excellent. We were kept in touch with regularly to update us on the progress of our furniture coming over from France and found everyone we dealt with to be polite, friendly and very professional. Would use again, and can highly recommend to others. Thank you.
Faith - May 15, 2017
Very speedy quotation. Excelent pick up and delivery. Very friendly people through out.
Mats - May 12, 2017
Exceeded my expectations for time to install me in my new home. Courteous, professional team. Did the near-impossible in good time! Thank you.
Peter - May 12, 2017
Marco - May 05, 2017
Hi there, the guys were fantastic and would recommend your company to anyone.
Carol - May 02, 2017
Although my belongings are not due for delivery yet, the service so far has been beyond reproach. The move manager has been courteous, helpful and reassuring at all stages. The removal men were not only efficient and fast at packing, they were kind and their good humour ensured that at no stage did stress creep into the proceedings. A fantastic service!
Orla - Apr 18, 2017
Excellent service from the word go .It was a pleasure ,with no hassle good communication and profesionnal staff . I cannot recomend this company highly enough.
Pascal - Apr 13, 2017
SH38310 (my furniture shipment) was done well. All as planned - only issue is the hidden import tax for verification. Though it had been mentioned in the small print and smaller amount... this busininess of telling it may apply and than it always applies without a customs invoice is suspicious.
Jorn - Apr 09, 2017
Excellent from start to finish. Went out of there way to help. 10 out of 10.
Gillian - Apr 06, 2017
Excellent service from start to finish. Both from administration and the removal team. My move was carried out in a proffesional and polite manner. Nothing was to much trouble for the team. Will be using pearsons if I should move again.
Julie - Apr 05, 2017
We have been very happy with the overall service. The manager has been extremely kind and helpful. The moving was perfect in timing and the staff took care of any single item. They were very quick and professional.
Massimo - Apr 03, 2017
I'm very pleased with the service , yes it took around 3 months until it arrived cause I decided to have share container, however the service was great and it did exactly what the company promised for. My furniture arrived with no damag and my family were extremely happy with that.
Hadeel - Apr 03, 2017
The good: shipment was very fast, everything arrived in London just 3 business days after collection in Copenhagen.
The not-so-good: collection came a day late because of a misunderstanding over the phone with the collection driver. They decided not to come on the prearranged date and couldn't come back after clarification with the office. They came the next morning, which wasn't a problem for me, fortunately.
Andrey - Mar 30, 2017
Very happy with the move. Hard working and friendly employers. The move has gone very smooth.
Andre - Mar 28, 2017
First of all I would like to thank you and your team for a very prompt and courteous service. The team arrived early each of the 3 days it took for them to pack what has turned out to be a very full flat by comparison to the team’s prior experiences. They worked hard and diligently, not deterred by the enormity of the task, and, given the difficult situation of having to deal with a lift that we could not get sole control of, and our building manager who flunked politeness school, they got the job done very professionally. I really want to commend these two individuals for a job well done, a courteous behaviour, and a positive attitude under difficult conditions. They elected not to dismantle the furniture, with a few exceptions that I took care of the dismantling for logistic reasons, such as the inability to get them through the door as is, and their sheer size (L-shaped desks mainly). This has saved me a lot of work at the receiving end, for which I am very grateful.
On the receiving end, again, they arrived early in the day despite having just travelled for 3 hours since early morning to get here. We elected to not have them unpack boxes, but to deliver them to various locations in the house, including up to our lofts rooms. Again, good spirited and diligent, taking care of the whole job by 4pm on the same day.
We have been unpacking the boxes we could identify, mostly china, glasses, and ornamental objects that belonged in our living room and kitchen: Again I am totally impressed with the manner in which each and every object was wrapped, or double-wrapped to perfection, and the boxes well padded around the load. What patience and dedication to the quality and safety of the contents, no shortcuts taken. I cannot emphasize enough what an excellent job you have all done!!! So far we have not found anything broken, so hats off to the team!
Stephen - Mar 24, 2017
Sam - Mar 09, 2017
Great service - timely, efficient and cost effective.
Rod - Mar 02, 2017
This was a stressful time made really easy by Pearson. Everything went like clockwork. Amazingly efficient removal staff at both ends of the journey. We didn't get the call from the office telling us times of arrival to both collect and deliver our belongings, but the removal staff made up for this in their positive attitude and effort. Would definitely recommend and use again. Many thanks.
Vicki - Mar 01, 2017
The move was very professional and efficient. I strongly recommend this service.
Peter - Mar 01, 2017
Only gripe is that it was a week after the date booked for, but, the guys who delivered more than made up for it, they could not do enough to help, Tony and Andy can't praise them enough.
Rob - Mar 01, 2017
Excellent service. Sent a few items but they were very well handled. Only thing I did not know and could not find in the communication was the exact day and time of arrival. One day the doorbell rang. Fortunately I was at home!
Agneta - Feb 27, 2017
Service was well priced and everyone was extremely helpful and friendly. Communication was a little slow at times, but otherwise excellent. A few minor issues, but nothing too major. A lot of the stress of moving was taken out at both ends and I would have been lost without their expert help.
Steven and Ashley - Feb 21, 2017
I was in emergency to move my packages from Paris to London. When I called Pearson Home Moving I was not really confident with my English to explain what I wanted.. I asked if someone speak French and I had the "CHANCE" to meet Nene ! She was very helpful and she takes care of everything ! I was so stressed before and finally thanks to her everything was perfect, nothing was broken even the most sensitive things (perfumes, jewelleries... ). I use to advice all my friends and colleagues to contact you :)
Mariame - Feb 20, 2017
Everything was perfect
Michalis - Feb 16, 2017
Many thanks ... all went relatively easily.
Michael - Feb 15, 2017
I'm very pleased with the service provided. I did my own packing. The cost was reasonable. The movers came on time and helpful and efficient. Communication with the managers and assistants was also fine. They were extremely accommodating. I would definitely recommend their services.
Beatrice - Feb 08, 2017
Great service. Collected as agreed and the removal men were fantastic! Not one breakage and everything in perfect condition on arrival. Would definitely use again!
Andrea - Feb 04, 2017
I was looking for a short-notice small international move and sent my request through an online site to several companies. Pearson answered extremely quickly and was able to accommodate the timeline. Move went well, movers reacted flexibly to minor parking problem in Germany (due to German city council, I think, as I have had a similar problem with other company in the same city). Contact with move manager friendly and fast.
Sabine - Feb 03, 2017
Your company was recommended to us by friends who had moved to Spain and had been very pleased with the service they had received. The man who came to do the original quote and survey (sorry can't recall his name) was very efficient and helpful and helped us decide to use your company despite us having several other quotes from other companies.
We then dealt mainly with Raj and found that she too was very professional, helpful, efficient and friendly. We had originally planned to move to Spain but our circumstances changed and we had to change our plans and decided to move to Cornwall instead. Despite this and then ongoing delays with our buyers Raj was really helpful and we were both very impressed with the way she managed everything.
On the rare occasion that Raj was unavailable we always found that whoever picked up the phone was always very helpful too.We would like you to pass on our thanks to Raj and we would have no hesitation in recommending her and your company to friends or family. Thank you.
Dave - Feb 02, 2017
Move all carried out with great care. All items packed well. Friendly delivery guys. No breakages! Happy.
Maryke - Feb 02, 2017
Excellent service from the start. Best, stress free move we've ever had. Everyone we've been in touch with were very helpful. Quick response and all items delivered in original condition.
Bianka - Feb 01, 2017
I found Pearson through a quick website search, and I couldn't be happier with the service I received. I received clear instructions, my questions and emails were answered in a timely manner, and the moving rates were very competitive. I would certainly recommend Pearson to others.
Spencer - Jan 31, 2017
Richard was awesome - he explained everything to me, told me what forms/what I had to do, and answered all my queries. The mover that collected my boxes was confused about the number of boxes, and did not have my mobile number - he seemed unhappy that the boxes were not ready at the sidewalk for collection - but I didn't know the exact time he was coming and was waiting at home (well, he didn't call as he did not have my number).
The mover (Vanpac) that delivered my boxes, mixed up my boxes with somebody else's. Fortunately, I was at home, or my dad would have just accepted the (incorrect) boxes. Also fortunately, I had labelled all my boxes (with my name, address, and box contents), and took pictures of my boxes (which I promptly sent to Vanpac). But all in all, I think the general move went well - just small hiccups here and there!
Sook - Jan 25, 2017
My move was a part move of items to family member in rural France. Following an invitation to tender, Pearson were not the cheapest but neither were they the most expensive. However the company has been established for 100 years and it showed in their communication and paperwork, installing great confidence from a client perspective which was born out by the satisfactory collection and delivery, without damage - on time by very polite skilled operatives. I have no reservations in recommending this relocation company.
Orrance - Jan 21, 2017
Very happy with very friendly staff and professional service. Everyone through the process from office staff to removals men were approachable and amiable, and my belongings arrived on time with negligible damage. Would recommend
Louis - Jan 18, 2017
Very professional service, with good manners. Always available and punctual.
Felipe - Jan 16, 2017
A wonderful company! I was supported right the way through my move, I would recommend them to anyone wishing for a stress free experience, also a very good price for the service provided. Thankyou Pearson, you gave me peace of mind from the beginning of the process to the end. I recommend your company to others with no hesitation, a rare find these days, (and real people to talk to!) Thankyou.
Hodgkinson - Jan 13, 2017
The manager who helped me at Pearson (Kelly Hughes) and her team was extremely helpful and responsive with respect to finding the cheapest option for moving, and that would fit my personal constraints. She offered me several options (fast, 1 week by airplane; or slower 4-8 weeks in a freight container), all of which were much cheaper than the competing companies I had contacted. She was also patient with all the questions that I asked to chose the best deal that would fit my situation.
Once I chose my option, the whole process for booking the pick-up was done extremely fast and I the administrative part (filling in papers) was straight-forward thanks to the help of Pearson. In the end I chose the cheapest option, as I was not in a rush: a freight delivery from Switzerland to USA - approx. 10 weeks time for delivery.
I requested the delivery arrived before Christmas if possible, which worked out to be the case. The carton boxes arrived in perfect shape, and all objects inside were in good condition, no smell, no humidity, etc. The team at Pearson was responsive along the way with information about arrival, etc. All in all: very happy with the service provided by Pearson: both for the cost and for the service quality.
Marie - Jan 12, 2017
Richard has always been available on phone and emails any time I had questions or doubts. Both move-out and move-in Teams have been extremely professional and friendly. Moving is a stressful time and all the people I dealt with during the whole process have been extremely helpful.
This is the second time I am doing business with you. First time was 3 years ago and I came back to you because I was confident I would be delivered the same high standard service. Again, THANK YOU all for making the whole process as smoothly as possible.
Sylvain - Jan 12, 2017
There is absolutely nothing to complain about. Everyone involved did a great job, was it concerning the organisation of the move, flexibility with pick-up and delivery dates, efficient pick-up and delivery, etc. No items broke, the price was very reasonable. Thank you very much!
Amrei - Jan 09, 2017
We were to move from Hackney in London to Dublin which in itself is a task but to do so over the Xmas period, even more so. Pearson were great. Our delivery manager James Hewings was always available for any queries and promptly sorted out any issues and the removal guys both at departure and arrival were efficient, friendly and quick. Don't bother marking boxes as heavy as these lads put us to shame! Whilst I don't want to go through the trauma of international moving again, i would have no problem using Pearson again at all.
Aidan - Jan 06, 2017
Outstanding job, I am very satisfied with how quickly my goods where moved and the availability of the move manager to answer my questions. The crews were professional, and helpful.
Florian - Dec 30, 2016
Pearson provided a great removal service. The planning in advance by the management team was very good and they always happily answered any questions or concerns I had. Their flexibility to changes to dates and removal items was also really appreciated.
On the day of the removal, I was updated regularly about arrival times. The removal men were very efficient and helpful with no issues with packing. The delivery at the destination was done in quick timing with clear instructions set by myself which were fulfilled by Pearson. No damages and no losses to any items highlighted how efficient the service was.
Vin - Dec 24, 2016
Nice people at both ends. All items but arrived well. Good attention from office manager. Only but is that schedule for delivery should be ready with more time, 48 hours is insufficient to plan and organise.
Cristina - Dec 17, 2016
I was very pleased with the move, proffesional, caring and efficient from the time of phoning Kelly to my goods arriving in Spain, she couldn't be more helpful. I would recommend your company.
Patricia - Dec 16, 2016
The move went well. Everything arrived in the same condition it left. My stuff was picked up in Lux on a Monday and arrived in Edinburgh on the Thursday. The staff I spoke to were friendly and helpful.
Peter - Dec 14, 2016
Richard was extremely helpful and efficient, really made things easier by communicating clearly. He kindly accommodated our requested dates for both the collection and delivery which really helped us to plan our own travel/accommodation. On collection and delivery we had phone calls letting us know their estimated time of arrival, teams worked fast but with care. All together a pleasant experience and a job well executed. Thank you.
Stuart - Dec 12, 2016
Leif - Dec 12, 2016
Contact with Nene and her colleagues was very good throughout the entire process. German Movers were amazing. On time, super respectful of our belongings, skilled and well organised, brought tons of wrapping materials. US Movers were friendly, on time and worked hard.
Andreas - Dec 10, 2016
We were very please with the quality of the moving services. Prior to our move Simon was very helpful and always available. The moving truck came a day early than expected, which was very good, because we were ready anyway. The drivers were very nice and helped us put the furniture in the truck. And the furniture was delivered just when expected in excellent state. The delivery drivers again helped us putting the furniture in our new house.
Overall, very very good services, and we would definitely recommend this company for moving.
Delia - Dec 09, 2016
Everything arrived in perfect condition.The company always updated with information and always kept in touch. Top Notch.
Rafael - Dec 08, 2016
First of all I'd like to thank James, as he has been an incredible help during the last couple of months. He has always put up with our many questions, emails and phone calls. We really appreciate the flexible payment terms, and are grateful for understanding the cultural difference!He has always replied very quick, and kind! For sure he deserves a good Christmas bonus this year!
The two guys who picked up and wrapped the stuff in France were very kind as well, especially the younger man. They were very efficient and took their time. The older man was sometimes a bit stubborn on how to wrap the furniture or how to put it in the van, which caused some stress to my mother, but in the end it all went well.
The two guys who delivered the goods were again very kind and helpful, took much care of the stuff, and made sure they kept everything very clean. Overall a fantastic experience, thank you again! We will definitely recommend!
Rosie & Hilde - Dec 07, 2016
The moving was very efficient, the guys packed incredibly quickly and overall it was a good experience. Thanks also for the flexibility on keeping my things until I had moved into a new flat.
Lowe - Dec 01, 2016
Very obliging and helpful with my freight. Great pricing and good communication. Thank you so much.
Nick - Nov 28, 2016
We have been very impressed with the services provided by your company. We wouldn't hesitate to use you again or recommend you to friends. Every representative from Pearsons was very professional and friendly. Premium service at affordable prices. Thank you!
Rebecca - Nov 27, 2016
Friendly, helpful, on schedule. Your company made an extremely stressful time very simple and stress free. Wonderful service.
Sarah - Nov 08, 2016
Amazing service from start to finish. No stress, no worry just a smooth and reliable service. Everything happened when they advised me it would. Prompt, dependable and reliable, can't speak highly enough about them.
Sandra - Oct 07, 2016
The commercial team was accommodating to times and payments, and the Spanish and the UK teams were very professional with the actual move. I would surely recommend this company for future moves.
Ros - Aug 31, 2016
The communication was great, the service was super, the staff was nice, nothing got broken or lost, I can only highly reccommend Pearson Home Moving.
Nicole - Aug 24, 2016
This company were fantastic from start to finish. Their price was really competitive and they gave us an excellent service. When I realised that I needed to make a last minute change due to a mistake on my part, Sandra came to my rescue and solved the problem quickly and efficiently. The driver was excellent and the removal crew fast, polite and careful with all my belongings. Nothing was too much trouble at either end. I can't recommend this company and their service highly enough. Thank you!
Steve - Aug 08, 2016
This is my 9th move in 11 years around 4 different countries and Pearsons have been by far the best company I've moved with. From Stuart who managed the project through to the amazing Paul and a Dave who did the pack and move, they never stopped and worked so so hard. They were just the hardest working, nicest guys ever, nothing was a problem and they were so lovely to have around and Paul has the most amazing memory, tell him something once, and he'd remember it. Tell him you need something, and he'd know which box it was in and get it for you! Amazing.Thanks heaps for a really smooth return home from one very happy customer :)
Mrsgm - Aug 31, 2016
The price I was quoted was competitive and the service was efficient, clear, communicative and friendly. Not a lot to say other than that they did what they said they would! In less than 24h my furniture went from my home in Paris to the one in Birmingham, and without any boken items.
Linden - Jul 25, 2016
Good afternoon, just a few lines to thank you for arranging the transport of furniture from Germany. It all went so well and my daughter and I were impressed. Your team of two men was wonderful, superb, professional, competent, efficient, friendly and helpful.I am afraid I don't know their names but please do thank them for all their help and give them our best wishes. We shall book with you again, maybe next year.
Dr R Jenkins - Jul 18, 2016
I would recommend Pearson without reservation. From the moment I contacted Sandra she was the consummate professional and made the whole process easy from start to finish. Never before has someone actually called me on the day of packing and the day of moving in to check everything is ok. IrishRelo were also great - hard working, professional and friendly. Pearson also offered better value for money than many other companies but the service was actually better!
Kate - Jul 08, 2016
After reading reviews of lots of removal companies when planning a move from Brighton in the UK to Dublin,Ireland, I was losing the will to live - I couldn't find any that didn't have a few horror story reviews and none seemed 'better' than any others. In the end, I knew I'd just have to choose one and hope for the best - I chose Pearson because their quote was reasonable (not the most expensive, not the cheapest) and the person I'd been dealing with - Martin Powell - had been very friendly, helpful and responsive.
All of the comms, paperwork, and pick up and delivery to storage went smoothly. I was bracing myself for at least a few breakages and to see some battered boxes when we finally moved into our new address, having read so many stories about boxes being thrown about and so on.
When it was delivered, by two very friendly men, I was impressed that our boxes looked exactly as they had when they were picked up. And on unpacking, I found that not one thing was broken - not even one glass. Granted, we packed the boxes ourselves and made sure to do a good job of this, but the state of the boxes on the outside suggested that they also took good care of our belongings. I don't really know what else you could ask for!
I wrote this review because I found looking for a well-reviewed company so difficult - I think because this is the kind of thing where if it goes well, you think nothing of it, but if something goes wrong you want to tell people! I guess you never really know, and the experience with any one company could depend a lot on where you're delivering from/to, but based on my experience I would recommend Pearson.
Jasmine - Jul 06, 2016
Used Pearson-movers to transport half of a TEU container of household goods from uk to China, all their staffs are very professional and friendly. Especially Martin Powell who not only helped with my moves, but also helped me to clear the custom issues upon arrival. He also helped during every stage of the process and arranged very kind staffs to help us pack, the whole process was very pleasant and concern-free. Strongly recommend them for international removals as such.
Beryl - Jun 17, 2016
I would recommend Pearsons without hesitation ! The office staff are quick, professional and always helpful - the same can also be said for their operatives. All our goods were collected from Norway at the agreed time and were then delivered to our UK address also at the agreed time. Pearsons made a potentially very fraught move into a good experience with no damages or lost items.
Colin - Jun 14, 2016
Had a great experience working with Pearsons, The lady I had assigned Sandra was beyond helpful and always quick to respond to any and all queries I had. The pick up and delivery was swift and items arrived in near perfect condition, Would definitely recommend and use again if the opportunity arose.
Kim - Jun 08, 2016
From start to finish I had complete confidence in Pearson movers and my Move Coordinator Martin Powell who I trusted from the outset. Having considered a number of quotations from several companies, I went with Pearson's as Martin's quote was reasonable, flexible and professional. From pre move we had all the information we needed without having to chase for it. On the day the team were friendly and professional. Our boxes arrived a week later as requested and all is intact. Pearson were a joy to work with and took the hassle out of what could have been a stressful time.
Marion - May 21, 2016
From the moment I went online to obtain a quote for moving, Pearson Home Moving were very professional. I was quickly contacted and provided with a detailed list of items for moving for me to complete. This enabled Pearson to give me an accurate, and very reasonable, quote. I was able to contact Raj Athwal who co-ordinated our move with any queries and all my questions were answered quickly and accurately. Everything seemed so simple to organise that I was convinced something would go wrong! However, the co-ordination of the move, and the actual execution, went without a hitch. The removal people were very polite, very careful with our belongings and couldn't do enough to help ensure the move went smoothly. They were delightful. I would certainly recommend Pearson Home Moving and would not hesitate to use them again.
Alison - Apr 28, 2016
Our personal coordinator Richard Dumbill was "on the ball" from quotation to delivery. The level of personal service was absolutely brilliant and utterly professional all the way through. The movers packing and picking up our goods arrived earlier than expected and were fantastic! Their good humor and efficient work made us comfortable and ensured the experience was both personal and funny. Delivery arrived on the day promised and at an earlier hour as well. Only hiccup was storage of half our goods was not arranged as we thought but again Richard proved brilliant: on the spot storage was arranged for the remaining goods. Very flexible and quick to respond. I can only recommend Pearsons UK
Christian - Apr 20, 2016
We received a very professional service for our move from Germany to UK. Our initial contact was with Martin Powell who was more than happy to answer any queries, however small, that we had. He was also able to arrange the move in a very short timescale. The guys who came to pack made contact with us the day before to just assess the work involved. They arrived on time for the day of packing and completed over the next day and a half. The next day the delivery was at our house in the UK at the time expected and again another efficient service unpacking. I will definitely be recommending this company to friends or family in the future.
Kerry - Mar 18, 2016
Moving internationally is like having a baby. You find out the big news, and then start to ask lots of questions. When will it be due? How can we best assure a safe delivery for our precious cargo? Whom should we see?
As a university Research and Instruction Librarian, I looked up MANY, many, companies. It's what I do, research. All companies had both positive and poor reviews. I think it comes down to whom your contact is, and whom they outsource the packing and freighting. My contact was Joshia Askew, and he was fabulous! The freighting company they used complied with everything that was mandated for international shipping, and I had no problems with customs. The packing crew in Germany and delivery crew here in the US were good as well.
First, I had many, many questions for Joshua Askew since I was helping my elderly parents move from Germany back to the USA after 25 years abroad. I must have emailed and called him a gazillion times, and he was always super courteous, calm, and professional. With the time difference, I know he often must have worked later while we were on the phone, and it was greatly appreciated.
Joshua Askew also went above and beyond, contacting various people in regards to signing forms, customs, shipping antiques, timelines, etc. and then forwarded me their responses so I can be assuaged of any concerns. Since I, too, just moved within the United States, my budget was tight. Joshua worked very hard with me to come up with a price and footage for my budget.
Some deliveries have complications, and mine was no exception-- but all on my end. While planning, I changed the dates for pick-up often since my sister was also helping move a separate portion to her house in NJ (she also used Pearsons). My mother hurt her hip and was doing worse and so we had to delay their flight to the U.S. This made their estimated U.S. arrival date change. As you can imagine, I freaked out a bunch. The amount of complications I must have thrown at poor Joshua must have been enormous, but he always took things in stride and calmly worked through the issues. And even up to the very end, he worked very hard to try and make everything work out smoothly for us. And it did.
Returning to the baby analogy, everything was delivered safely. I also had no sudden storage fees, or extra costs, etc.
Like anywhere, you will have both competent and hard working people along with lazy, unmotivated ones. So I suggest you ask for Joshua Askew, he's awesome... I can't thank him enough for his professionalism, diligence, and kindness.
Lilia - Dec 17, 2015
International move from Germany to United Kingdom I moved from Germany to London and used Pearson Home Moving because they were very professional and kind since the first chat. The guys came to my place in Dusseldorf, packed everything (at an impressive speed) and, after 60 days in the storage, brought everything back to London, unpacked 15 boxes and placed all the items in my new apartment. Their price was not the cheapest but still competitive. The quality was perfect, I could see their team was experienced (or very well trained).
Salvatore - Jan 14, 2016
I had an excellent experience with Pearson Moving Home. Not only they had a competitive price, but the service quality was excellent: both collection and delivery went smoothly and fast. The collection and delivery teams were careful, efficient and friendly. The support from the main office was also excellent. And the move was not straightforward, having to go via road and three ferries to reach the final destination. I would definitely recommend them and use them again.
Fabrizio - Dec 14, 2015
Very good service from A to Z! Relocating from the UK to Switzerland, I hired Pearson Home Moving and did not regret it. These guys understand the inconvienences of a relocation and do their best to make it easier for you. The paperwork (most annoying part), the payments, the customs forms, collection and delivery, everything went perfect and smooth. Should any problem arise (usually the case...), there's someone actually calling you to fix it. Yes, a real person with a friendly voice and a brain! Luxury these days...
One example to sum it up: Switzerland customs charged some 300£ for my belongings. Pearson paid the bill, and set no dead line for me to pay them back. A very much appreciated gesture of confidence when you are still struggling unpacking the boxes, and loosing your nerves on why these outlets are never there where you need them!
Sylvain - Oct 26, 2015
I cannot praise this firm highly enough. We were moving our home in the UK to France and I found Pearsons on line. From the get go, Martin Powell, with whom I liaised, was wonderful. No question was too small or silly and my calls were always returned promptly. He made a stressful time much more relaxed. The guys who collected our furniture arrived promptly and were quick and professional with the packing and loading. The story was the same when they arrived our home in France. All our property arrived safe and undamaged.
We did two collections and delivery with Pearsons and the second time was dealt with as efficiently as the first. On that occasion Martin Powell was happy to liaise with my daughter as I was in France and my daughter coordinated things in the UK. Having said that, he also ensured that I was in the loop with the occasional telephone call to me. Whether you are moving within the UK or abroad, I think you will find an excellent service with Pearsons.
Patricia - Oct 11, 2015
Pearsons moved our household at our request in two stages. From beginning to end we had no problems at all. Everybody simply did what they promised. Our account manager, Andrew, was swift in his replies, showed great knowledge of the trade and was always a help. Both crews were extremely polite and worked quickly, carefully and efficiently. The words "no problem!" were sometimes of great comfort to us. Our thanks to both Andy and John and Arek and Bob. Great work, guys!
We are pensioners and have to rely often on the services of others. We made our choice of remover via internet and viewed several companies. The other competitors were equally good, so it came down to our "gut feeling". Pearsons seemed to us to be the right choice. Looking back now, we can honestly say that we have no regrets. We have no hesitation in recommending them to others.
Michael - Oct 08, 2015
Having retired my wife and I wanted to move back to Scotland. We used an internet website for international removers and received five quotations. Although not the cheapest quote Pearsons was without doubt the most professionally detailed and once direct contact had been established they proved themselves to be thoroughly professional, amazingly helpful and very pleasant to deal with. My wife and myself felt as though we were always completely up to speed on what was being done on our behalf throughout every stage of the process. The collection went perfectly and Brian and Eugene really impressed me with the speed and care taken loading our belongings. A slight problem that I only spotted when I considered access for delivery was swiftly and efficiently dealt with by Richard Dumbill without an inch of pace being dropped. The delivery, where we had to also use a sub-contracted "shuttle van", went perfectly without a hitch, both crews working seamlessly. We were absolutely delighted with the performance and professionalism demonstrated by Richard, Melissa, and the team, and I would have no hesitation whatsoever in personally recommending them to anyone thinking of moving home. Very well done guys a great job really well done, I cannot thank you enough.
Bill & Lena - Aug 10, 2015
I am quite content with the service proferred by Pearson Home Moving, my Removal Coordinator Joshua and the crew that helped me through the move. The crew was well presented, pleasant to get along with, relaxed, professional and in a good mood. At the source site, access was insufficient for the larger vehicle. Pearson had made me aware of this prior to the move, so I had an opportunity the get a shuttle vehicle at a low cost.
I was constantly in touch with my coordinator and I got quick replies on anything that proved a problem. The accounting appartment was also accomodating as my my payment barely made it in time for the deadline. As a suggestion, Pay Pal would offer an interesting option to smooth the bumps of international payments over. The crew managed to remove about 25 qm of belongings in 2 shuttle rides to the area where the larger truck was parked and the removal took about 3.5 hours.
At the destination site, access proved difficult at first and the crew would have gone out of their way to accomodate delivery if we had not been lucky with parking. Unloading took about 4 hours. There was only minor damage to some items, most of which will smooth out. My clothing and all glass arrived in mint condition and I always had the impression that my property was respected in good hands. What I did not care for was that my inkjet printer was not carried level, even though its explicitly stated on the original packaging.
On this instance, the printer was not harmed and I would advise everyne to remove ink or toner when moving, just to be on the safe side as this would not have been covered by insurance. All together, I am quite happy I chose Pearson over the competition.
Pearson were the only company offering dedicated dates and times. Storage would also have been an option. The pricing is fair an competitive but Joshua will go out of his way to beat the prices offered by other Fidi certified companies, Looking forward to working with Pearson on my next and hopefully last move.
Jan - Jul 23, 2015
We would highly recommend Pearson's Removals. We moved from England to France and had no previous experience of moving so relied on reviews and the personal experience of dealing with staff. Martin Powell was extremely helpful and reassuring and assisted us greatly in our move. The price was very competitive when deciding upon using Pearson's, however now having gone through the whole experience we consider it excellent value for money. We agreed set dates for collection and delivery which were perfect for our move. The team arrived on time as agreed and packed our belongings professionally and with care. On the day of delivery in France they arrived on time and were excellent. All our worldly goods delivered exactly as packed. No damages what so ever, despite having many crystal glasses and delicate items. Thank you for making our move a pleasant and easy experience.
D Howard - Jun 18, 2015
Pearson reacted quickly to my quote request (which was pretty last minute) and the fee they quoted was lower than any other I got by a fair margin. The removal van showed up a bit early, which was a surprise, but things worked out fine. My stuff was delivered faster that I thougt possible, a couple of days faster than promised, and nothing was damaged. Communication with Pearson was quick and easy throughout the process. I could not be happier with their service!
Jorgen - May 01, 2015
Pearson helped my move from Sweden back to the UK go without a hitch. From first contacting them for a quote, to delivery at the UK address I received excellent information, honest advice and prompt and professional service. Not only was I thrilled with how the move went but their quote was the lowest too! I would have no doubts about recommending Pearson to friends and would definitely use them again myself.
Holly - Apr 09, 2015
I had contacted 6 different moving companies, pearson gave me lowest qutation. My contact person in office was Grant, who was always very helpful. They came on time, even told me that i can give them more stuffs as have not reached the maximum. The crew were in stockholm on time, all my things arrived in good condition. Highly recomend this company.
Megan - Mar 27, 2015
We needed to move a variety of family possessions from the West Midlands to Madrid, Spain on the death of my mother. We checked with a large number of companies, Pearson's made the cheapest Offer. One always wonders when selecting the cheapest, what sort of service will you get, but Pearson's went beyond the call of duty to make the removal totally painless. Having explained the difficult access - the last 100 yards - to our property in Spain, they sent a small van up from Malaga (a six hour drive for those who don't know Spain), in order to deliver the part-load to our door. The delivery was one day late due to problems caused by a prior customer not explaining sufficiently the difficulty of access to their apartment. We were informed of this misfortune. All Pearson's employees were helpful and friendly, and our stuff arrived in good condition. We have no hesitation whatsoever to recommend them.
Timo - Mar 13, 2015
I chose Pearson Home Moving for my move from Stockholm, Sweden to Bedford, UK February-March 2015 and I was very pleased with everything. My quote was answered really quickly and the price was very good compared to other companies and still had everything necessary included. Pearson was the only company that could specify the day to pick up my things. Other companies could only specify the week. I had contact with Grant Hodgkins both by e-mail and telephone and he was very polite and professional. I was also in contact with Lisa, Melissa and Richard later and they were also very helpful. The two crews picking up my things in Stockholm and delivering my things in Bedford were brilliant and handled my things really well. I packed most of the the things myself but the crew picking up helped me pack a few things and were really considerate about everything. Everything arrived on time and nothing was broken. I am very pleased with my move from Sweden to the UK and would definitely recommend Pearson moving for others.
Sophie - Mar 12, 2015
I just wanted to say that we had a really good experience with Pearson when they moved us in the summer of 2014. I registered for a quote and Martin called me in January 2014. He really put my mind at ease about a situation that had me really stressed (an international move with a new baby). He was always polite and professional and answered my calls and questions quickly. We had 14 boxes (100 cubic feet) shipped. My husband and I accidentally shipped a few documents that we ended up needing a couple days later. Martin located our stuff (it hadn't left the UK yet) and had someone find the documents in the box, and post them to the address we gave at no extra cost. When our boxes arrived in the USA, nothing was broken and it had all been packed well. Thank you!
Anna - Feb 25, 2015
Cheap, fast and nice. everything arrived in perfect conditions. I even changed the pickup location and time quite often (during the christmas period) and they were able to cope with that. recommended for everyone! they can go both for full relocation service and courier mode, both have really competitive prices. I had to do a continental move, but I expect the quality to be the same for intercontinental transfers.
Matteo - Feb 09, 2015
Recently, I was looking for a removal company to move the majority of my home from Stavanger, Norway to the UK. Not having moved for many years and not really knowing the best way to go about it, I entered my requirements into a general internet removals site. I had a very prompt reply with what seemed like an extremely competitive quote from a company called Pearson, and from then on, they guided me through the whole process of moving. My contact person was Stuart Hall who answered every email very promptly and all my questions in detail. The company gave me helpful suggestions about packing, and was very accommodating about collection and delivery dates and timings. Steve and his crew who picked up my things in Norway were very efficient, quick and cheerful workers, and the team who delivered my things at the other end were equally professional and helpful. I had been dreading the whole move, but thanks to Pearson, it turned out to be smooth and easy. I have to go through the same process again this year when I send the remainder of my possessions over to the UK. At least I know what to expect now, and I shall most certainly be using Pearson again..
S Myrvang - Jan 30, 2015
In the last few days of the year we realized that our previous commitment with a moving company did not go through. So in desperation we started looking on the 18 December to have our household moved the same year. The very same day we got an offer from Person Home Moving. We were using a site to get multiple offers and in the end this company was the best with regards to price, service and availability.
The pickup was organized on a Saturday so that was perfect for us. An expected arrival time was given some days in advance and the crew showed up on the minute. The packing went fast and efficiently.
During the loading it was noticed that the load was larger than expected and this was communicated to me directly by my handler at the company where we could solve the problem right away.
The delivery was extremely fast and already 2,5 days later (!) we had our goods. Everything was placed in the correct room and all I had to do was to tick of the boxes as they arrived with corresponding numbering on the manifest. The whole household arrived without damages and carefully taken care of. I would definitely recommend this company to others.
Veronika - Jan 22, 2015
We have recently had removal to Denmark, this is the second occasion we have used the services of Pearson. Both times the service we have been given at every stage has been first class, I have never dealt with a firm before that every call and E - Mail by return. The personal service given means the the same person handles the business from start to finish and there is no need for explanation to different people in the orginisation if you are seeking clarification on any point. The crews handling our goods and the vehicles first class. If ever I am moving or storing again,I would without hesitation employ Pearson. Thank you.
John - Jan 07, 2015
I would have no hesitation in recommending anyone I know to use this Company. Initially I was worried about my move from Spain to Belgium but shouldn't have been concerned at all; the service I received from Pearson was nothing short of FANTASTIC. The removals crew, Jason and Anthony, were professional and courteous and did such a brilliant job, helping to put my mind at ease. Everything was packed so well and with such care that not one single item was broken or damaged. I was astonished at the speed they worked, not resting until it was all done and loaded on the truck. My delivery took 7 days but only because I asked them to delay until I was back in Belgium, otherwise I am sure it would have only taken them 4 days. I can't recommend this Company enough for price, speed, professionalism, willingness to help, communications with head office - all first class :-) Thank you to Grant Hodgkins for making all the arrangements and putting up with my many emails :-) and Special Thanks to Jason and Anthony (hope you get to Norway safely). * "Note to Harmony, you have a special pair of workers in Jason and Anthony - I hope you realise that" * Harmony You have made my Christmas - so in return, Merry Christmas and Happy New Year to you all. Regards Anita
Anita - Dec 09, 2014
I had to have a grand piano moved with numerous boxes of valuable records and music from Sweden to the US. My salesperson was Grant Hodgkins and he was extremely courteous, always promptly respndig to my questions, calls. E-mails and then also following up regularly to keep me up to date on the moving progress.
The movers came and packed everything up professionally and counted and recorded each item. Once the shipment was US bound, I received a progress email telling me that I would receive another email once it had arrived in NYC for inspection. Once the shipment arrived in NYC, the local moving company followed up with me so I could discuss a delivery date and time.
The delivery was punctual, on the dot, with professional movers who re-assembled the grand piano in my living room and left the remainder boxes where I asked them to leave them. Everything arrived intact with no damages and I'm extremely satisfied with Pearson and their professional moving services I highly recommend them. After the delivery, Mr. Hodgkins followed up via email again just to make sure everything was to my satisfaction. Fantastic, courteous service A !
Armen - Dec 05, 2014
I recently moved from Switzerland to Ireland. I contacted Martin Powell who is the international relocation manager at Pearsons Home Moving. I found him very helpful and he was very pleasant to deal with. The removal company did an excellent job and my belongings were delivered to Ireland on the date that I was given. I would highly recommend using this company if you are relocating. Carmen
Carmen - Dec 05, 2014
This was our first time that we used shipping company for international move, so we were very nervous about the outcome. Josh and Melissa handled everything very professionally and held our hand throughout the whole process. We shipped everything by boat as it was cheaper and all of our stuff made it in perfect condition. Josh and Melissa were very responsive and always available to explain, update on latest shipment status and answer our questions. Thank you again for everything.
Matt - Nov 10, 2014
Bonjour a tous; I just want to tell you that the furniture arrived this morning and all OK. I that case I wanted to say *Obrigado* to all of you. *Thank you* I just can recommended Pearson Removal Company for their clearness and professional team. Best Regards Paulo
Paulo - Oct 23, 2014
My wife and I needed to make a major move from Spain to Oklahoma, USA. After doing an internet investigation and receiving multiple quotes, we contacted UTS Pearson who proved to be very helpful from the beginning. The men they sent to do the removal did an outstanding job of packing our belongings and wrapping our furniture for safe transport. Our container went through American customs with no problem and was not openned. By the way, we have not had to pay any additional charges. The one time billing covered ALL expenses just as Pearson claimed. Some of my friends who have used other companies have not been so fortunate and found themselves paying customs duty, local transportation, etc. When our things were delivered yesterday, they looked just like they did when they left our home in Spain. The china hutches were well-packed and came through without a scratch or glass breakage. The shippers in America who transported our goods from the port in Houston to Oklahoma were very friendly and efficient.We would definitely recommend your company to anyone else in Europe contemplating an important move like the one we just did.
Marvin - Oct 22, 2014
My wife and I began looking for a moving company in March 2014 after I took a job in the USA. We consulted with several different companies, looking for the most affordable but trustworthy company we could find. We had narrowed our choice down to Pearson and one of their competitors and decided on Pearson because of the helpful communication from their customer service, the accredidation their company had received, and because they competitively priced their services and saved us money. From beginning to end we were extremely impressed with the service we recieved and never regretted our choice. Our moving agent, Martin, walked us through the whole process step by step and was friendly and available to answer questions and concerns that we had along the way. Our belongings were packed and picked up on the arranged dates and delivered within the estimated time. The only delay that we encountered came from US customs and even that was expidited by our Pearson agent in the USA. The movers on both sides of the move arrived on time as planned and were professional and friendly. They packed all of our belongings up with care and in the end we only had one piece of broken glass out of our entire storage container and the insurance we purchased through Pearson covered the replacement.
All in all I would highly recommend Pearson Home Movers to anyone looking for a moving company. Leaving our home and friends in the UK was an emotional and difficult process. This process was made so much smoother by having Pearsons there to pack the boxes, do the heavy lifting, handle the paper work and red tape, and all the rest that goes along with moving countries. They have been one of the best value for money services that I have ever used.
T Morris - Oct 15, 2014
I was looking for an international removal company and chose Pearson Home Moving, as they were competitive and offered a dedicated service. The quote I first received was followed up without pressurising me, as I moved later than I had originally planned. I was totally satisfied with the way the company handled my move from the United Kingdom to Germany. The crew was efficient, very experienced, polite and always on time. The delivery time of 3 days was at my request. All items were handled with care and professionally packed and unpacked.
Renata - Oct 15, 2014
I had never used a professional mover before and approached our impending move from southern England to Switzerland with some nervousness. I approached six companies and after some debate we chose Pearsons. This was the best decision as the move went effortlessly smoothly, it took two days to pack and one to load. Off they went it only took one day to unload at the other end (they had allowed for two). They had the kit, a contingency plan in case the access was not right and all the right packaging. I was worried about the bureaucracy of moving to a non EU country all of this was handled professionally. I worked as a mover in the early eighties and absolutely would not do it again with endlessly carrying heavy boxes up and down stairs. This was all done cheerfully by the guys who did the work, they said that this is what they do and got on with it, all they wanted was a steady supply of coffee. I will not bother to phone around when it comes to my return to the UK.
Barty - Oct 14, 2014
Very pleased with the way the whole move from London to Mexico City has handled. Work was conducted professionally at all points with no breakages beyond a couple of drinking glasses - very impressive for such a big move. Pearson really pulled out the stops when 36 hours before the move the large loading bay at our London flat became unavailable. Pearson had to change the collection to a sub contractor who had small enough vehicle to fit in the space that was still available. All that was done with no no impact of the collection..
Martin - Oct 12, 2014
I just wanted to say a massive THANK YOU for making my move run so smoothly. Special thanks should really go to the guys who picked up and dropped off the goods. They were helpful, kind, and very courteous and professional when i met them and if Pearsons have any special bonus scheme, their names should go in the hat!
Alex - Oct 08, 2014
Highlighting an excellent sales person here: At my first enquiry there was no agreement on terms from my end, but Martin did go the extra mile and was able to find a tailored solution which resulted in additional revenue to Person. Also perfect co-ordination with driver team on last-mile delivery via Germany and Southern-Austria. Many thanks for making this international move an easy exercise. Can highly recommend.
Robert - Aug 26, 2014
Pearson managed our house move from Singapore to the UK. Originally beating the best comparable quote we had received in order to secure the job. Executing the job professionally and then keeping me up to date throughout every step of the relocation. Managing two teams on different continents. One responsible for the packing and loading of our items in Singapore and the other responsible for the unload and unpacking in the UK. Both teams arrived on time, were professional, conscientious and polite. Even when faced with the task of packing/unpacking 12 bikes along with all of our other house contents, that filled a 40ft shipping container! I wouldn't hesitate to recommend Harmony & Pearson to friends and anyone else requiring a global relocation. Thank them for successfully moving us back home to the UK..
Kevin - Aug 12, 2014
I would like to thank Pearson's for transporting my belongings from Suffolk to Uppsala, Sweden. Despite having to work at short notice, everybody in the organisation were extreamly professional, helpful and efficient, making the whole moving experience very easy and relaxed.
The two guys, who packed and delivered, having travelled half way round Europe in the meantime, were a delight to deal with. Always efficient, competent, cheerful and courteous and so quick! Everything delivered in pristine condition. I would recommend Pearson to anybody, who needs a great removal service.
Inger - Jul 10, 2014
E-mail communication was always prompt and answered our questions. Movers (in a Pearsons own truck) showed up on time and loaded everything themselves. I offered to help but was kindly told it was not needed. Pick up team even pack a few items into boxes that we had not thought to put into moving boxes (cushsions, stereo, guitar).
Marc - Jun 10, 2014
Dear Melissa & Andrew, Thank you very much for a very smooth transition and fantastic overall removal experience with Harmony. As you can imagine, every move is very stressful and hectic but due to your staff being very professional, skilled and friendly the whole thing passed by in a blitz :-) We would quite happily take your services again next time we consider to move. Thank you very much. Best wishes Andrea & Mario
Mario - May 26, 2014
I had never moved house before, let alone to another country. An operative came to survey the contents of my house and was very quick (and, it later turned out, very accurate) in assessing how many cubic metres of space would be needed in the lorry.
I opted for a full packing service as I wouldn't have known where to start otherwise. On the day the removal service arrived, it was actually quite fun to watch how swiftly everything was wrapped and packed into boxes, all pretty reliably labelled. Furniture was wrapped in blankets, and swinging pendulums were taken out of clocks and separately wrapped: I felt reassured that even the more delicate items would arrive intact.
My consignment arrived after just 5 working days and one of the operatives was from the trio who had packed up my previous house. I don't know if that is usual, but it was certainly helpful to have instant recognition/rapport. In addition, he was able to make smart guesses as to which rooms certain items of furniture might belong to because he'd seen where the items lived in my previous home!
The one area in which the company could make a small improvement is in the paperwork that is done electronically. Much of it is done in MS Word, but is clearly intended to be printed, filled in by hand and then scanned: it has not been optimized for on-screen completion. For example, the tally of contents for insurance could more usefully have been done with Excel so that the total value could be calculated automatically, instead of being done offline by the customer.
Tips for people moving: if you have any disassembled flat-pack furniture (Pearson can do this, but at an extra charge), make sure that the fixings go into a box which is *labelled* as such on the outside. In this way, you will not have to hunt through multiple boxes before you can put critical items like wardrobes back together again.
Erika - May 09, 2014
Hi Nathan Everything was delivered on friday all went well once again i would like to thank you for all your help and exellent service you have given throughout this move could not have done it without all the help you gave us you and your company where exellent and i would highly recomend you to anyone moving either abroad or within the uk once again thank you very much janice and dursun.
Janice - May 06, 2014
I used Pearson Home Moving to move my furniture and effects from the South of France to Kent in the UK. They did a superb job and overcame all the difficulties they encountered in a small fishing village in the South of France with a smile and good humour. They exceeded what I would have expected from them and gave a packing service second to none. Their skill was exemplified by the fact that everything arrived in one piece and as it left France. All timetables previously agreed were kept to.
I honestly didn't think that such service levels existed in this day and age. I can thoroughly recommend Pearsons and will be putting their name forward withy confidence to my friends who may be moving back to the UK. Well done Pearsons.
Ray - Apr 08, 2014
All our personal effects arrived this morning (Friday) in good order. The only exception being one box, that had opened on one side as we hadn't taped it up properly (it still had all it's contents however, dry and clean). My reaction when opening the door to the delivery man was disbelief - the time for the shipment to go door-to-door was only around 60 hours, and I had expected weeks or months after reading reviews and other customer's experiences online. The only negative I can say is that the van that was to pick up our belongings from our UK address was rather late (it was supposed to arrive between 9-11, and it showed up around 15:30), and that the communication around there whereabouts was a bit patchy. We moved 1 cubic metre, in 6 large moving boxes, 5 smaller boxes, and 2 guitar cases.
Edvin - Apr 23, 2014
We would just like to say thankyou very much for getting our goods to us in perfect condition (I did the packing but the boxes all arrived in great condition) and within the timeframes discussed and with no hidden extra costs. The pick-up from Dijon by Pearsons was on time and done pleasantly and efficiently; the communication regarding each stage of the ships journey and the goods progress through quarantine to delivery to our door was excellent. Would not hesitate in recommending either/both of you again.
Emer - Mar 24, 2014
I can only speak very highly of Pearson, its staff in the UK, its removal team and all those it contracted to be part of moving me from Switzerland back home to Australia. There were only 4 breakages (not worth filing an insurance claim for) out of the entire 154 cartons and items shipped. All valuables and seriously important items arrived totally unharmed. There was no musty smell anywhere which was incredible for the time it was all at sea. The team here in Australia were excellent, just as they were when they move me to Switzerland in 1993. I give a very special thank you for the Pearson packing and removal crew who export packed the entire shipment up in the mountains of Switzerland for 11 hours. What an effort that was. I would certainly recommend cost effective and value for money moving company Pearson and all its partners to anyone making the move from anywhere to anywhere.
Adrian - Jan 26, 2014
I am quick to complain about poor service so I felt it necessary tsash are an extremely positive experience. I have recently moved my family back from Zurich to London and having requested a quotation on line I admit I was bombarded with offers to carry out my removal. After receiving extremely an initial canal from Pearson home moving I was reassured by the knowledge and professionalism of the salesman and received prompt and detailed responses to my many questions. I finally decided to go ahead and I have it say I am so pleased I did!! The removal team arrived to pack my goods on time and worked incredibly hard to get everything packed in 1 1/2 days. To their credit, the crew delivered my goods , without damages, 48 hours later... I can honestly say that the whole experience was s astonishingly good... It was almost a whirlwind!! I received the most efficient service from Pearsons office staff followed by a professional and most pleasant removal team... Overall, what I believed would be a week of stress and anxiety turned out to be a very positive experience indeed!! I would be delighted to recommend
M Allen - Nov 11, 2013
The packing and removal went really well, thank you so much. We would like to send a warm appraisal for the work of Chris and Roman, they were very good packers and did a great job for us. They came already Saturday and it was very lucky, because they packed until late that afternoon and again all Monday, so it would have been really hard to do everything in one day. The two men were very friendly, very hard-working, respectful, and they really did a great job. There wasn't much time where they didn't efficiently pack and move stuff. Please pass our warm wishes on to their leaders or managers and let them know that they did an excellent job and that we, as the customers, are very, very happy with their work. Thanks also to Raj in the office, you have been very good with very fast communication, which we really appreciate.
Benette - Jun 25, 2013
Full movement service from Denmark to California, USA. Good service with on time pickup and delivery, helpful customer service, always easy to keep in touch with and quick response, we prefered a company trustworthy with good reputation over price. Definately recommended
Thanh - Mar 15, 2013